Pretty Windows takes great pride in the quality, workmanship, and design of the products that we provide. Our products are guaranteed to give 100% satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it for a prompt and courteous exchange or refund.
You may return items within 30 days of receipt for a refund or exchange of the merchandise value. Shipping charges are non refundable. If your order was shipped to you at no charge, the actual shipping costs for the items will be deducted from your refund. Merchandise returned must be in new condition in the manufacturer's original packaging. We cannot accept returns on custom made items unless the error was ours.
Please allow 10 -14 business days for your return to be processed. Credit will be issued in the original form of payment for the value of the merchandise returned and any taxes you were charged. Shipping charges are nonrefundable. Please allow one billing cycle for your credit to show on your credit card billing statement.