About Pretty Windows

Welcome to Pretty Windows, your in depth source for window treatments. Whether your taste is traditional, contemporary, country or somewhere in between you are sure to find what you are looking for here.

Pretty Windows is the exclusive on-line window treatment retailer for Thomasville At Home. Utilizing the latest equipment and technology, all of our exclusive items are designed and manufactured in our factory in Thomasville, GA.  With a combined experience pool of over 100 years in the industry, our management team is committed to bringing the consumer style and quality at a smart price. Quality workmanship goes into all our products. From lock-stitched hems, and hand pressed seams, attention to detail is evident throughout every product. All items go through a stringent 5 - point inspection before leaving our facility. We provide the highest quality products at an affordable price.

We are committed to building lasting relationships by providing quality products and an exceptional level of service. No-where else will you find the level of service and commitment that we offer. With over 50 years combined experience, our knowledgeable and professional customer service staff is available to guide you in the right direction. You expect the best and we deliver.

As your in-depth source for window treatments, we have the knowledge and know how to solve all of your window dilemmas. We guide you every step of the way. We provide you with the know how to transform your windows from ordinary to extraordinary. Our detailed sections on decorating and how to measure takes you through the steps you’ll need to make the daunting task of dressing your windows seem easy.

What Our Customers Say...

“ After many months of searching for affordable, quality window treatments, I happened to come upon PrettyWindows.com. What a find! The selection of fabrics and styles is extensive, and each valance I purchased was well-made. The fabrics are plush (not like the cheaper fabrics used at some of those chain stores), and the colors/patterns are vibrant. I ended up decorating all my windows with items from Pretty Windows, and it was the best decision I could have made. Looking at the finished windows, it is hard to tell that these are not custom window treatments. I also cannot say enough about the exemplary customer service I received. It is rare to find a company that is so responsive and treats customers with respect. I received guidance on how to ensure I purchased the correct size/number of valances for each window, and my order was processed quickly and arrived on time. I was impressed with the entire Pretty Windows team and will enthusiastically recommend their products to my friends and family. ”
Mary Ann N
San Diego, CA

“ I came across the pretty windows website by accident. I was looking for the ferngully comforter set that was discontinued. Kenneth was very accommodating in my needs and I was able to purchase everything I wanted. I have given their website to a lot of my friends. The quality of the merchandise is superb. I will definitely shop at pretty windows again.
THANK YOU SO MUCH! ”
Sonya T
Fort Myers, FL

“ Excellent merchandise and variety. Delivery was fast and followed up with email verifications. Website was easily navigated except when there were multiple color choices to a particular style of draperies. Example: Aurelia comes in 6 shades but only one was able to be viewed. I accidently found the other five color choices when I searched specifically for "swags". All color options should be available when viewing the detail page. Just a suggestion. Thank you for such a beautiful product. I shall return!! ”
Robin V
Sykesville, MD

“ Amazing customer service, shipped promptly, knowledgeable employees, low price. I'll never use anyone else for my decorating needs! ”
Marietta D
Los Angeles , CA

“ I would like to thank you for sending me the fabric swatches. They helped me make a better decision on which ones would match my decor. I hope you continue to offer this to your customers. With all the different computers, it is very difficult to really see what the fabric really looks like up close. I was able to make a decision and order the right curtains. Thank you! ”
Michelle K
Vail, AZ

“ Good morning. My valance is hung and looks very nice. I am absolutely happy with the quality of it! The color works beautifully with the room, and I could not be happier with your customer service. You went far beyond what could have been expected, and I thank you. ”
Becky
Dover, OH

“ I just wanted to thank you so much for making me the beautiful valance. It looks wonderful. I am so happy. I will try to take a picture and send it to you. Thank you again,
From a very very satisfied customer, ”
Patty S
La Crescenta, CA

“ Thanks! I just got home, and the package was on my front porch! They are already up and look great! Thanks! Happy Thanksgiving! ”
Donna H
Gettysburg, PA

“ The valances are up and are beautiful. The past few days have been cloudy and we've been unable to take appropriate photos. I'll send some as soon as we have a nice day.
Again, thanks for everything. ”
Denise Ann P
Colorado Springs, CO

“ I am so very happy with Pretty windows. I would buy again and tell my friends about the ease of ordering , the prompt delivery even during the holidays, and the excellent quality. ”
Ellen T
Montague, MA

“ The valances are of great quality. The design is current yet traditional. I ordered the box pleated and it looks great on the window. I also placed several together to be a longer valance over a larger glass door slider. I am very happy with the free shipping, the quality of the fabric and the construction of the valances. ”
Elizabeth B
Sea Isle City, NJ

“ Thank you so much for your help today regarding the cream fabric. I appreciate what you've done for me. I will continue to tell friends about your company. Your service is outstanding!!Have a great day! ”
Kathy C
Pittston PA

“ Just wanted to say a quick thank you. I received my Valances & have put them up in my dining room & I just love them. They are perfect. The fact that I could order a swatch of fabric before the actual order was wonderful. All of my questions before my order were answered & you were very helpful. I tell everyone about your website & your customer service. Well done....Thanks again, ”
Mary Ann G
Charleston, SC

“ Thanks for your input. The valances arrived and look wonderful. A happy customer.”
Maeve C
Massapequa, NY

“ I just love the Bar Harbor Mayfair Valance and Panels I ordered from you last week, that I just had to order more. These curtains are gorgeous. The material, pattern, colors. I will keep your website on my favorites. ”
Sharon K
Cape Coral, FL

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

• Name
• Shipping/Billing Address
• Email address
• Phone number
• Credit/Debit Card Information

How That Information Is Used:

• To complete your purchase transactions
• To keep you informed about the status of your orders
• To provide the services you request, for example, our free swatch service
• To send you email notices of special offers, special events, and exclusive sales
• To help us identify your product preferences so we can notify you of new or additional products and promotions that might be of interest to you
• To help improve our merchandise selections, customer service, and overall customer shopping experience

Privacy Policy Use - Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Prettywindows.com tracks user traffic patterns on our site. However, we do not correlate this information with data about individual users. Prettywindows.com does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). Prettywindows.com sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better shopping experience for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.

Prettywindows.com uses cookies to:

• Remember what items are in your Shopping Cart
• Recognize you when you return to our Web site
• Study how our customers navigate through our Web site and which products they request in site searches
• Cookies also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you
• Our advertising system delivers a one-time cookie to better track ad impressions and click rates

You can refuse cookies by turning them off in your browser. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to view the content on the Prettywindows.com site. However, if you have set your browser to refuse cookies, you may experience some problems when checking out. This will usually occur if you leave the checkout process and then return at a later time. If you have problems completing the checkout process, please call our customer service department at 877-841-1315.

Sharing of the Information

Prettywindows.com uses the above-described information to tailor our content to suit your needs. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Security

Prettywindows.com operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-Out Policy

We give users options wherever necessary and practical. Such choices include:

• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

By using this site, you consent to the collection and use of this information by Prettywindows.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us

If you have questions about our Privacy Policy, please contact our Customer Service Department at customerservice@prettywindows.com or by phone at 877-841-1315.